Pets

It is not possible to book a passage for a pet on Ocean 24 directly. If you would like to take your pet with you, please leave a message in the "remarks" box during your booking. We are very pleased to register your pet for you then.

(1) The carriage of pets without an accompanying person (hereinafter "pet owner") is not permitted.  The carriage of pets not meeting the entry requirements of the destination country (particularly through missing entry permits and vaccination and/or health certificates) is also not permitted.  The ship's officers or other persons instructed by Scandlines are entitled, but not obliged, to check whether entry requirements have been fulfilled before the journey commences.  § 5 par. 7 (additional fares after failed entry) applies accordingly.

(2) Living pets are only to be transported in vehicles or in proper special devices brought by the passenger (e.g.  trailers).  In exceptional cases, small animals may, until revoked by the ship's officers or other persons instructed by Scandlines, be transported in suitable containers, out of which they cannot escape, and/or on a leash.  It must be ensured that in any case the pets remain under constant supervision by the pet owner and represent no danger to other passengers.

(3) In addition, dogs on the ferry not transported in a vehicle, a container or - if available - a dog pound provided by Scandlines, must wear a muzzle according to the applicable statutory regulations of dog handling and ownership, especially the dog owner's charter of the State of Mecklenburg-Western Pommerania (Land Mecklenburg-Vorpommern).  Should the country of embarkation or the port of destination have stricter regulations in respect of dog muzzling, the pet owner must observe these on departure or arrival respectively.

(4) Pets - with the exception of guide dogs and guide dogs in training - are not allowed in the restaurant without permission of the ship's officers or other persons instructed by Scandlines.

(5) Should the pet owner repeatedly violate the aforementioned General Conditions for animals on board of the ferry, particularly to keep dogs on a leash and muzzled, the ship's officers or other persons instructed by Scandlines are entitled, but not obliged, to take the animal into custody and only returning the animal to the pet owner on leaving the ferry and/or to take the animal and its owner from board at the next port (also non-scheduled ports).  Scandlines charges the pet owner EUR 50.00 for the custody of the animal and for taking it from board at a port (including a non-scheduled port).  Scandlines reserves the right to claim significantly (at least 10 per cent) higher expenses or significantly higher damages.  The pet owner may prove that Scandlines has sustained no or significantly (at least 10 per cent) lower expenses or damages.

(6) The pet owner shall be liable for pollutions of the ferry of considerable extent and damages to it and its facilities caused by the animal, as well as for damages caused to other passengers according to the applicable legal stipulations.  Minor fouling of the ferry can be cleared immediately by the pet owner her/himself; if the owner does not clear the minor fouling immediately and/or properly, Scandlines will charge the pet owner the actual cleaning costs, at least, however, amounting to EUR 30.00.  It is up to the pet owner to furnish prove that Scandlines has sustained no or significantly (at least 10 per cent) lower expenses or damages.